Exercici pag 31

 

Ex 4

1- Assist

2- Suggest

3- Check my records

4- Under warranty

Ex 5

1- Incorrect

2- Though to the acounts department

3-  Hadn`t ordere the item

4- Replacing the tablet

5- More parts that we need

6- Something wrong whit it

Ex 6

1- Refund

2- Compensation

3- Faulty part

4- Loosing business

5- Making noise

6- Doesn't fit

Ex 7

1-  Customer relations Representative

2- Customer relation representative

3- Customer

4- Customer relation representative

5- Customer

6- Customer relation representative

7- Customer

8- Customer

EX 8 

1- Return

2- under warrantly

3- refused

4-refund

5- compensation

6- Make a claim